1. Introduction:a) www.figohoney.com (“Website”) is an Internet based content and e-commerce portal licensed by Fig-O-Honey. b) Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. www.figohoney.com at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.
2. User Account, Password, and Security:You will receive a password and account designation upon completing the Website’s registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify www.figohoney.com of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. www.figohoney.com cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 2.
3. Services Offered:www.figohoney.com provides Internet-based service through the Web Site. This service enables users to purchase original merchandise such as cloth diapers (know as, “Products”). The Products can be purchased through the Website through method of payment offered. The sale/purchase of Products shall be additionally governed by specific policies of sale, like cancellation policy, return policy, etc. (which are also found on the following URL https://www.figohoney.com/faq), and all of which are incorporated here by reference. In addition, these terms and policies may be further supplemented by Product specific conditions, which may be displayed on the webpage of that Product.
4. Refund/exchange policyOur goal at Fig-O-Honey is for you to use and love your cloth diapers. Please remember that it may take a few days or even a few weeks or so for you and your baby to learn how to comfortably use cloth diapers. If you need help with your cloth diapers, please do not hesitate to contact us at [email protected] We offer a one-time exchange for new and unused cloth diapers in their original packaging within two weeks of receipt of the cloth diaper. Custom and one of-a-kind-diapers are final sale. If your diaper arrives damaged, please contact us to arrange an exchange. Buyers outside India, who want to exchange, will have to pay for shipping back to Fig-O-Honey (India) and also pay Custom Duties, Taxes and Clearance charges once it lands in India and also have to pay for shipping back to their country. Buyers outside India who are not able to pay Custom Duties, Taxes and Clearance charges for various reasons, will Not Get Any Kind of Refund or Store Credits. ALL SALE ARE FINAL. WE DO NOT REFUND.
6. Limited User:The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that Fig-O-Honey’s name is stated as the source and prior written permission of www.figohoney.com is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.
7. User Conduct and Rules:You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not: (a) defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others; (b) publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; (c) upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents; you own or control the rights thereto or have received all necessary consents; (d) upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer; (e) conduct or forward surveys, contests, pyramid schemes or chain letters; (f) download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner; (g) falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; (h) violate any code of conduct or other guidelines, which may be applicable for or to any particular Service; (i) violate any applicable laws or regulations for the time being in force in or outside India; and (j) violate, abuse, unethically manipulate or exploit, any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere.
8. User Warranty and Representation:The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorised to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by www.figohoney.com.
9. Intellectual Property Rights:a) Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, www.figohoney.com owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to www.figohoney.com without obtaining authorization from www.figohoney.com. b) Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content onto the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.
10. Links To Third Party Sites:The Website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of www.figohoney.com or the Website and www.figohoney.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. www.figohoney.com is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. www.figohoney.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by www.figohoney.com or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.
11. Disclaimer Of Warranties/Limitation Of Liability:www.figohoney.com has endeavoured to ensure that all the information on the Website is correct, but www.figohoney.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall www.figohoney.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services or Products; (b) unauthorized access to or alteration of the user’s transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall www.figohoney.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, www.figohoney.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Fig-O-Honey’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
12. Indemnification:You agree to indemnify, defend and hold harmless www.figohoney.com from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by www.figohoney.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.
13. Pricing & Payments:Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at Fig-O-Honey’s discretion. We accept all major credit & debit cards.
14. Shipping Policy:The order will be delivered to the shipping address provided during checkout.
Domestic & International shipping:We ship via Fedex, Bluedart, DHL and other reputable couriers. All shipping is calculated by Fedex, Bluedart and DHL are based on your shipping location Delivery Time: Domestic: it takes about 4-6 working days from the time of placing the order. International: Please contact us for details. PLEASE NOTE: Clients will have to bear the Customs Duty, Taxes and Clearance Charges that might be applicable in their country.
15. Termination:a) www.figohoney.com may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached, violated, abused, or unethically manipulated or exploited any term of these Terms or anyway otherwise acted unethically. b) Notwithstanding Section 15.a above, these Terms will survive indefinitely unless and until www.figohoney.com chooses to terminate them. c) If you or www.figohoney.com terminates your use of the Website or any Service, www.figohoney.com may delete any content or other materials relating to your use of the Service and www.figohoney.com will have no liability to you or any third party for doing so. d) You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.
16. Governing Law:These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Bangalore.
17. Severability:If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.
18. Report Abuse:As per these Terms, users are solely responsible for every material or content uploaded onto the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to [email protected]
19. Cancellation PolicyYou may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation. Once a product is shipped, the Return and Exchange Policy will apply.
20. Return PolicyWe have a simple Free Return Policy. If you are not satisfied with the product purchased, you may return it and we will issue you a product. You just need to return the merchandise in unused manner in the original box / packing. Please Note: Buyers outside India, who want to exchange, will have to pay for shipping back to Fig-O-Honey (India) and also pay Custom Duties, Taxes and Clearance charges once it lands in India. Unused means it should not have been worn, not washed not soiled or degraded in any manner. Put the merchandise in original box packing along with the original invoice and courier it to our address below: Fig-O-Honey 50, 1st Cross, HAL 3rd stage, Bangalore – 560 075 Such returns can be made upto 15 days from the date of purchase. Allow us 10 days time to process the return request and issue you a new product. The return shipping cost will be paid by the customer. Please Note: If there’s any manufacturing defect, please bring it to our notice within 2 weeks from the date of receiving. Any issues arising after 2 weeks from the date of receiving cannot be taken into consideration. Certain Merchandise Cannot be returned. The stipulated conditions are as follows:
- No order will be executed for the exchange of products more than once. We can surely change the product once, but the products once exchanged will not be exchanged again the second time.
- Products that are sold as packs cannot be returned as individual items.
- With regard to products on special or season promotions and stock clearance, no return or exchange shall be entertained.
- In the interests of hygiene, we may refuse returns where it’s obvious that the item has been worn, washed or soiled.